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What Will Happen after My Plentific Credits Are Refunded?

Once your credits are refunded for a lead, you will not be able to speak to the customer or offer a quote unless you purchase the lead a second time.

If your credits are refunded after 72 hours and the customer then finally sends a reply, the credits needed to purchase the lead will be automatically deducted from your account. This will allow you to continue your dialogue with the customer.

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