It can sometimes be difficult for a Pro to provide an accurate quote for a project without seeing your work area first.
If you want to arrange a site visit with a Pro, you can do this by via messaging on the Plentific platform. All you need to do is find your job under 'My Projects', then click on the Pro's icon to reach your message feed. Plentific will even keep a record of your dialogue in case you need to reference it later on.
Alternatively, you can take pictures of your work area and send them to your Pro as attachments. Simply click 'Attach photo or file' when writing a message, then select the necessary files from your device.