plentific help centre

Hi, how can we help you?

I just got shortlisted . Why did I lose some Plentific credits?

At Plentific, all leads have a set cost in Plentific credits. When you are shortlisted for a lead, the cost in Plentific credits will be automatically deducted from your account.

Precisely how many credits a job will cost will depend on a few different factors, such as the value of the work and the scope of what the customer wants done.

  • Consumer leads will cost between three and 30 credits. Showing interest in these leads is free
  • Business leads cost 1 credit. Showing interest in a business lead costs 1 credit. Pros who show interest in a business lead will be automatically shortlisted
  • Prepaid leads cost 1 credit. The first Pro to claim a prepaid lead will automatically get the work

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