plentific help centre

Hi, how can we help you?

How do I send a message?

The best way to send a message will depend on who you want to contact:

  • A user whom you have already spoken to - Visit your ‘Messages’ tab and click on the last message they sent to you. You can write and send your response on the next screen
  • A user who has shortlisted you - Go to your ‘Jobs’ tab and select the job connected to the customer/ agent. At the top of the next screen you will find a box marked ‘Write a message to [name]’. Use this to write and send your message
  • A user who has not shortlisted you - Go to your ‘Jobs’ tab and select the job connected to the customer/ property manager. On the next page, click the box marked ‘I am interested’. This will allow you to send a single introductory message to the customer/ agent

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