plentific help centre

Hi, how can we help you?

How do I claim a prepaid lead?

If you want to claim a prepaid lead, start by logging in to Plentific and selecting the ‘Job leads’ tab in your dashboard. Next, select the prepaid lead in question.

On the next page you will see an option marked ‘Buy this lead’. Click here.

The next screen will show three potential timeslots posted by the customer. If you are not available at one of the dates and times specified, you must not take the job. Do not expect to be able to arrange a new timeslot with the customer - they are in a hurry, after all!

If you can work during one of the timeslots and are happy to take on the job, click on the button marked ‘I am sure. Let’s do this!’

Remember that prepaid leads are first come first served. Do not wait to claim the lead, or another tradesman might grab it first!

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