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How can I customise the emails I send from TouchRight?
How can I customise the emails I send from TouchRight?
Updated over a year ago

You can send a variety of different emails from your TouchRight account, including appointment reminders, report links/PDF, comment requests and self-service remote reports.

You can set up and customise any number of email templates in your account. To access the email templates simply follow these steps (Account Owners only):

  • Click on 'Account' on the left hand side menu, then 'Email Templates' from the dropdown menu.

  • Select the 'Add Email Template' located on the right inside the grey banner.

  • Name the template, and select the type of template you are creating so it's available to you.

  • Add your wording, using the tags where necessary to automatically add in the name of the tenant/landlord, property address, expiry date etc.

  • Press Save when done.

  • This template will then be available for you to select when you are sending out that type of email from your account.

  • Use the pencil icon to edit the template, and the bin icon to delete the template if no longer required.

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