For TouchRight Software Users in the UK
Help and FAQs for TouchRight customers.
38 articles
How can I add, move and copy photos in a report?
How can I remove rooms in my report that are not needed?
How can I display my previous report information when I download a linked report?
How can I send my finalised report to the tenant or landlord to add remote comments and sign?
How do I set up a linked appointment so that I can view my previous report at the property?
User guide for tenants/landlords: how to review, add comments and sign reports remotely
My report has failed to sync from the app. What can I do?
I've completed and synced a report but I can't find it on the dashboard. Where is the report?
How do I lock or unlock a report to sync it back to my device?
How can I copy a report on the dashboard?
How can I finalise a report that the tenant has added comments to?
Can I customise a report before I go to the property?
I think I've accidentally deleted a report. Can I get it back?
How can I download tagged maintenance issues into a spreadsheet?
What are the different custom options available to me when I download a report?
I have completed a report on the wrong property address by mistake. Can it be changed?
How to edit, resend or delete a comments report request sent to a tenant or landlord?
How do I fill in an inventory section in the app?