Skip to main content
All CollectionsFor TouchRight Software Users in the UKIntegrations Queries
The Depositary - how do I connect/disconnect my account to TouchRight?
The Depositary - how do I connect/disconnect my account to TouchRight?

TouchRight integrates with The Depositary, an automated end of tenancy platform used by lettings agents, landlords and tenants.

Updated over a year ago

The Depositary enables you to get your tenancies from notice to refund quickly and easily. On average member agents return deposits 1/3 faster and see their workload reduce by as much as 90%.

What does the connection allow?

The integration with TouchRight enables you to reduce duplication and:

  • Identify the meter readings, meter photos and deduction issues in a check out report and send them seamlessly to a tenancy in your Depositary account.

  • Send the check out report quickly and easily to your Depositary account, so it’s stored against the tenancy.

How to set up the integration

You can connect your TouchRight and The Depositary accounts within your TouchRight dashboard (account owners only). There are 4 easy steps:

  1. In TouchRight, navigate to the Integrations page, then click “Connect” against The Depositary.

  2. Add your The Depositary credentials (email and password) then choose which branches to link.

  3. Select the report types that you want to send to The Depositary as checkout reports.

  4. Select which The Depositary deduction types should be used for TouchRight issues then click Confirm.

The connection will then be in place and ready to start using, and we have a handy guide available to show how it can be used to streamline your end of tenancy process.

How to disconnect the integration

You can disconnect your TouchRight and The Depositary accounts within your TouchRight dashboard (account owners only).

  1. In TouchRight, navigate to the Integrations page, find The Depositary and click the “Disconnect” button on the right.

  2. Confirm you want to disconnect, then click "Disconnect" again.

You can download our handy PDF guides below:

Did this answer your question?