The Depositary - how do I use it with TouchRight?

TouchRight integrates with The Depositary, an automated end of tenancy platform used by lettings agents, landlords and tenants.

Updated over a week ago

The Depositary enables you to get your tenancies from notice to refund quickly and easily. On average member agents return deposits 1/3 faster and see their workload reduce by as much as 90%.

What does the connection allow?

The integration with TouchRight enables you to reduce duplication and:

  • Identify the meter readings, meter photos and deduction issues in a check out report and send them seamlessly to a tenancy in your Depositary account.

  • Send the check out report quickly and easily to your Depositary account, so it’s stored against the tenancy.

How to use the integration

  1. Serve notice on the tenancy in The Depositary, then complete the check out report in TouchRight.

  2. Sync the report to the dashboard, then edit the report and ‘match’ the mandatory meter reading check out fields in the report.

  3. Then, identify issues to be pushed to The Depositary as deductions.

  4. Complete the check out and match the report to the correct tenancy in The Depositary.

  5. In The Depositary, the tenancy timeline automatically moves to the Deductions phase.

  6. All meter reading information, photos, deductions and the check out report will be available in The Depositary, for you to manage through the check out process.

You can download our handy PDF guides below:

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