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AgentOS - how do I use it with TouchRight?
Updated over 8 months ago

TouchRight integrates with agentOS, one of the leading software back office systems.

AgentOS is one of the letting and estate agent software products with a smart look and features, built by agents for agents. Connect your agentOS account to TouchRight for a fully integrated solution and share property and appointment data at the push of a button, meaning that no no double data entry is required.

What does the connection allow?

  • Property, landlord, tenant and appointment information will flow from agentOS into TouchRight, without the need to duplicate information.

  • Links to final reports will automatically be stored against the property in agentOS.

How to use the integration

  • Once connected, use your agentOS diary to schedule your appointments, making sure to select the appointment types that you specified in TouchRight.

  • Then go to your TouchRight dashboard and click on Properties > Appointments then ‘Sync with Back Office Provider’

  • All appointments for the next 7 days will be synced, and the property/tenant/landlord records will be created in TouchRight automatically

  • Then simply edit the ‘provisional’ appointments and select the Report Type and Template

  • The appointments are now ready to be synced to the app, or converted into a report

'Matching' properties

If you have added any properties manually in TouchRight, then those properties can be 'matched' with agentOS to avoid duplicates - please click the 'Match Properties' button in the Properties screen, to start this process. Properties will either be listed as:

  • Unmatched - click the pencil icon to find an agentOS property to match to. This should be done on any 'unmatched' properties, before clicking the 'Confirm' button.

  • Partially Matched - this means that a suggested match has been made - if the suggestion looks correct them click the 'Confirm' button.

  • Already Matched - nothing needs to be done, as these properties have successfully matched.

You can download our handy PDF guides here:

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